Tour online SYS is committed to the privacy of our customers. This Privacy Policy describes how we collect, use, disclose, and otherwise process personally identifiable information that we collect about individuals (“Personal Data”) in connection with our services. On visiting our Website, you are consenting to the collection, use, disclosure, and processing of your Personal Data as described in this Privacy Policy

Your Personal Details

• Tour online SYS via https://touronlinesys.com requires you to submit personal details, which may include addresses, forms of identification, and payment details. This is so that you are able to successfully make a tour booking. Your details will only remain on our secure server system for the duration of the booking process. Your details are maintained on our database to enable us to amend, cancel or update your relevant booking. Tour online SYS will not disclose your personal information to any third party except in the following circumstances:
• We reserve the right to disclose your Personal Data to our affiliated companies and trusted customer service agents who need access to this information to perform the service requested by you.
• We are required to send minimal details, such as your name(s), to tour companies to formally secure your booking. We do not pass them any unnecessary personal details.
• If required to do so by law or by any organisation with the appropriate authority.
• To any financial institution with whom we hold an account for the purpose of verifying credit status and/or validating financial transactions.

     We do not use your details for direct marketing purposes. We do, however, offer our customers the opportunity to sign up for our monthly newsletters for the purpose of providing our latest news updates along with new locations, Daily tours, and prices.

Surveys and Feedback

    On completion of a trip that you have made through https://touronline sys.com, you may come to your dashboard in the backend and post a customer review in order to receive much-appreciated feedback and comments from you regarding various quality indicators. By using our Website services, you agree to post the truth and be polite shortly after the completion of your tour. Such a review can be completed anonymously. By completing a review, you agree that it can be uploaded to the relevant areas of the website for the purpose of informing other users. We reserve the right to adjust, reject, remove or use the reviews in any way that we see fit, and that honour all parties, at our sole discretion. The review request is only for our customers and, therefore, will not include any further commercial offers or invitations.

Website Cookies

Our Website uses cookies to collect and store certain information about you that will help us to serve you. A cookie is a small piece of data that is sent to your computer from the Website and stored on your computer’s hard drive. These come in the form of:

• Session cookies: Necessary to keep you logged in during your visit. They disappear from your computer once you have closed your browser.
• Persistent cookies: Remain on your computer after the browser has been closed, but can be deleted at any time through your browser settings. https://touronlinesys.com uses persistent cookies in order to personalise your experience on our Website by remembering information about your visit, for example, your chosen language, login details (so that you don’t need to re-enter your next visit), your search criteria, and search results.

    By visiting our Website, you consent to the use of cookies. If you want to prevent your browser from accepting cookies, if you want to be informed whenever a cookie is stored on your computer or if you want to delete cookies from your computer, please make the necessary changes in your Internet browser settings. If you do go ahead and disable or delete cookies in your Internet browser settings, your experience on the site may be limited, and you may not be able to access some functions or features. You will also be required to re-enter your login details on each visit, as our server will have no memory of them.

Communication Regarding our Privacy Policy

    To contact our customer service department (cs@touronlinesys.com) about privacy issues, please visit our Contact Us page and send us a note. We will endeavour to respond at your earliest convenience.

Updates

    From time to time, we may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, our Website features, or technology advances. Should we make revisions that change the way we collect/use your Personal Data, such changes will be posted in this Privacy Policy with the effective date noted. With this being so, please review this policy periodically.